Delete Your Account & Data

You can permanently delete your Fairline account and associated personal data at any time. There are two ways to do this: directly inside the app, or by sending us a request. Both routes result in the same deletion.

A.Delete in the app (recommended)

The quickest way to delete your account is from within Fairline:

1. Open Fairline and sign in.
2. Go to Settings.
3. Tap Delete account.
4. Confirm when prompted. Your account and associated data are permanently deleted.

Because this action is permanent, we ask you to confirm before it proceeds. Once confirmed, your account cannot be recovered.

B.Delete by request

If you cannot access the app, you can ask us to delete your account by email. Send a message to admin@elixirapps.xyz with the subject line “Delete my account”, from the email address associated with your account.

To protect your privacy, we may need to verify your identity before we can process the request — for example, by confirming you control the account email. We will never ask for your password.

What gets deleted

When your deletion request is processed, we permanently remove:

• Your account and sign-in information, including your email address;
• Your tracked picks are not deleted by this, because they were never on our servers — both apps keep them on the device. They go when you delete the app, or clear its data in the app itself.
• Your subscription record as it is linked to your account with us;
• Other personal data linked to your account that is not subject to a legal retention requirement.

Your on-device settings — bankroll, Kelly fraction, odds format and US state — were never uploaded to us, so there is nothing for us to delete. They are removed from your device when you delete the app, or by clearing the site data in your browser for the web app.

What we may retain, and why

A limited amount of information may be kept after deletion where we are legally required or permitted to retain it. Specifically:

• Transaction & billing records — retained as required for tax, accounting and app-store compliance. Note that subscriptions are billed by Apple (on iOS) or through Stripe (on the web), and your payment details are held by them, not us.
• Aggregated, non-identifying analytics — data that can no longer be linked to you may be retained to understand overall usage.
• Records needed for legal reasons — for example, to resolve disputes, prevent abuse or fraud, or comply with our legal obligations.

Any retained records are kept only for as long as necessary and are then deleted or fully anonymised.

How long it takes

Deletion is typically completed within 30 days of your confirmed request. Backup copies may persist for a short additional period before they are overwritten in the ordinary course of our backup cycle, after which they are permanently removed.

Before you delete

Deleting your account is permanent and cannot be undone. A few things to check first:

• Cancel your subscription separately. Deleting your account does not cancel an active subscription. If you subscribed on iOS, cancel in your Apple ID settings; if you subscribed on the web, cancel in the Stripe customer portal linked from your account. Otherwise you may continue to be charged.
• Save anything you want to keep. If you want a record of your tracked picks, export or save it before you delete.
• Your betting accounts are separate. Fairline is a research tool, not a sportsbook — we hold no funds and have no connection to any venue account you may have. Deleting your Fairline account has no effect on accounts you hold at betting venues; to close one of those, or to self-exclude, you must contact that venue directly.

Questions

If you need help deleting your data or want to exercise other privacy rights, contact admin@elixirapps.xyz. For more detail on how we handle your information, see our Privacy Policy. You can also review our Terms of Service or visit Support.